Using LiteMF

About the service

  • What is LiteMF?

    LiteMF helps to buy abroad — our clients are free to choose; they can buy their favorite brands in Europe and the USA and save on delivery. 
    Since 2008, we have delivered over one million packages worldwide. 
    We take on all the troubles connected with purchasing – share a link to an item, top up your account, and wait for a courier. You don’t have to register in your favorite online shop and waste time on boring formalities.
    Free consolidation allows you to save considerable time on delivery, while item inspections at our warehouse will help to return them to the seller in time. Shipping protection guarantees compensation if something happens to the package in the process of delivery.
    Since 2018, we have been delivering to Russia from the USA and Europe even cheaper and faster – it only takes about five to seven days on average. 
    We love our clients and help their dreams come true.

  • What countries does LiteMF deliver to?

    We deliver worldwide. Existing delivery limitations are related to the laws of the countries where our warehouses are situated. 
    It is prohibited to send packages from the USA to the following countries: Macedonia, Serbia, Montenegro, Bosnia and Herzegovina, Kosovo, Burundi, Belarus, SAR, Cuba, Democratic Republic of Congo, Iran, Iraq, Lebanon, Libya, North Korea, Sudan, Syria, Venezuela, Yemen, Zimbabwe, Ghana.

  • Where are your warehouses?

    The USA warehouse is located in a tax-free state – Delaware. The European warehouse is located in Berlin. After registration, you will get access to the addresses.

  • What is a tax-free state?

    There is a Sales Tax in the USA added to all products purchased online. The amount of tax depends on the state where the items are delivered and may reach 10%. Our warehouse is located in a tax-free state – Delaware – this means that Sales Tax won’t be added to any of your purchases as the Delaware Sales Tax will equal zero.

  • How do I pay for your services?

    You can top up your LiteMF account with a debit or credit card or via PayPal.
    If you’re planning to pay by card all the time, you can link it to your account via Cloud Payments.

  • Is it safe to top up an account?

    To top up an account (to enter the details of your card), you will be redirected to a payment gateway called Cloud Payments. Connection with the payment gateway and data transmission are carried out in protected mode using SSL encryption protocol. If your bank supports safe online payment technology (i.e., Verified by Visa, MasterCard SecureCode, MIR Accept, J-Secure) you may need to enter a special password to complete the payment. The processing center protects and processes the data of your bank card according to safety standard PCI DSS 3.0. Data is transmitted to the payment gateway using SSL encryption technology. Further data transmission takes place in closed bank networks with the highest safety level. The entered information won’t be given to any third party unless otherwise provided by the law of your country.
    Bank card payments are affected in strict adherence to the requirements of payment processors.

  • Do you charge a fee for topping up an account?

    No, LiteMF doesn’t charge a fee for topping up an account, however, the payment processor we use charges a service fee of 3-4.5% of the payment amount for affecting a transaction.

  • Can I use a bank card of any country?

    LiteMF only accepts credit and debit cards registered in the following countries and territories:
    Algeria, Andorra, Anguilla, Antigua and Barbuda, Antilles, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Canada, Cayman Islands, Chile, Comoro Islands, Cook Islands, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, East Timor, Egypt, Equatorial Guinea, Eritrea, Estonia, Faroe Islands, Fiji, Finland, France (and overseas territories), Gabon, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Nauru, Netherlands (and overseas territories), New Zealand, Niue, Norway, Palau, Panama, Papua New Guinea, Peru, Philippines, Poland, Portugal, Qatar, Russia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Sri Lanka, St Kitts and Nevis, St Lucia, Swaziland, Sweden, Switzerland, Tajikistan, the Bahamas, the Federated States of Micronesia, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, UK (and overseas territories), Ukraine, United Arab Emirates, USA (and overseas territories), Uzbekistan, Vanuatu, Western Sahara, Yemen.

  • When is the money charged?

    The cost of the delivery is automatically charged after the outgoing package is wrapped and weighed.
    The cost of other paid services (e.g., additional photos, splitting items, buying an order with the Purchase Assistant, etc.) is charged when these services are ordered.
    If there is not enough money, the balance will go into the red and you can top it up later. However, you need to have enough money to pay for the order if you buy via LiteMF (Purchase Assistant).

  • Where can I withdraw money from my LiteMF account?

    To withdraw money, you can use only the same card that you used to top up your account. You can withdraw the sum that is lesser or equal to the sum of topping up.
    When using mail forwarding, you can only withdraw the money loaded according to the Parcel Protection Program to your PayPal account, as the sum is usually greater than the sum of topping up from the card.

  • I have my own business, what В2В solutions can you offer?

    LiteMF company, effecting express delivery of the items bought via LiteMF, provides full logistical range on a turnkey basis.

  • What are your terms of use and service?

    Please, carefully read the terms of our service before registration.

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