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6 June 2017Payments system temporary malfunction
Dear customers! We are apologies for the inconvenience, but there are some technical issues with card linking and payments system in EURO on our website. Temporary we can not process any transaction using UERO. You can still add money to your account using US dollars - our system will convert it automatically after payment is processed . We will do our best to fix this issue as soon as possible. We appreciate your business.
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9 February 2017Prohibited items revise
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2 September 2016Labor Day: warehouse day off
Dear LiteMF customers, please, note that the 5th of September will be a day off for our warehouse. We will get back to work on Tuesday, September 6th. Sincerely, LIteMF.
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7 March 2016Attention, new USA warehouse address!
Dear customers! We have launched a new USA warehouse in Claymont, Delaware. The warehouse starts working from 7th March 2016. You can view the full address by following the link: https://litemf.com/account/address/warehouse Please create outgoing packages from the items you have in stock at Nashua warehouse. Also make sure you change the delivery address in all of your favourite shop accounts. Our warehouse in Nashua works and processes packages only until 30th March 2015. Best regards, LiteMF team
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29 February 2016Additional pictures service is currently unavailable
Dear customers! At this moment the service of additional pictures is unavailable. However, this is a temporary phenomenon and we will let you know here when it is open again. We apologize for the inconvenience. Sincerely, Customer Support Team
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25 February 2016Attention: time limits for free parcels storage will be set soon
We are now informing you that, unfortunately, due to a huge amount of goods at our warehouse, we have to set time limits for goods storage. All the incoming packages will be stored at the warehouse for free for 3 months, after 3 months of storage they will be recycled. The corresponding paragraph will be added to our Terms of Service (http://ru.litemf.com/en/terms-of-service). The first recycling process is going to be on the 7th of March, 2016. Please, form new outgoing packages with all the goods in stock that you want to be sent. We apologize for any inconvenience and hope for your understanding. Sincerely, Customer Support Team.
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28 October 2015Updates in our system considering the parcels contents checking
Dear LiteMF clients, we draw your attention to the updates in our system - we have a new requirement for all incoming packages: they have to contain a printed invoice. We will compare the contents of every incoming package with its invoice. This process was set up in a little bit different way earlier and this new system will help us to speed up the checking-in and packing processes. We understand that it may cause some inconvenience therefore we ask you to remind your sellers to include a printed invoice in your package. If we do not find an invoice in a package we will ask you to provide us with an electronic form of it. Thank you for understanding. We hope that our cooperation will be more and more productive. Sincerely, LiteMF team
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23 June 2015Additional photo ordering is available again
Dear LiteMF users, you can now order additional photos for your incoming packages in your account. Sincerely, LiteMF team
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11 June 2015June, 12 is a national holiday in Russia
LiteMF customer support will not be available on the 12th of June due to the national holiday in Russia. Sorry for any inconveniences. Sincerely, LiteMF team
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2 April 2015Our new warehouse address. Please change your shipping address in your eBay and web stores accounts
Attention! We are moving to the new warehouse which is situated in Nashua, NH. The parcels shipped to Merrimack will be received there and then forwarded to the new address in the next 3 weeks. The parcels that are already there will soon be shipped to Nashua. The full address of the new warehouse is now dispayed in your account ("Warehouse address" section). Please change your US shipping address in your eBay and web stores accounts. Sincerely, LiteMF team
