LiteMF news
Total 18 news
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  • 9 February 2017
    Prohibited items revise

    Dear LiteMF customers, unfortunalety, we have to stop shipping perfume out of the USA. You can check more specific information in USPS and IATA documents. Sincerely, LiteMF

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  • 2 September 2016
    Labor Day: warehouse day off

    Dear LiteMF customers, please, note that the 5th of September will be a day off for our warehouse. We will get back to work on Tuesday, September 6th. Sincerely, LIteMF.

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  • 7 March 2016
    Attention, new USA warehouse address!

    Dear customers! We have launched a new USA warehouse in Claymont, Delaware. The warehouse starts working from 7th March 2016. You can view the full address by following the link: https://litemf.com/account/address/warehouse Please create outgoing packages from the items you have in stock at Nashua warehouse. Also make sure you change the delivery address in all of your favourite shop accounts. Our warehouse in Nashua works and processes packages only until 30th March 2015. Best regards, LiteMF team

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  • 29 February 2016
    Additional pictures service is currently unavailable

    Dear customers! At this moment the service of additional pictures is unavailable. However, this is a temporary phenomenon and we will let you know here when it is open again. We apologize for the inconvenience. Sincerely, Customer Support Team

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  • 25 February 2016
    Attention: time limits for free parcels storage will be set soon

    We are now informing you that, unfortunately, due to a huge amount of goods at our warehouse, we have to set time limits for goods storage. All the incoming packages will be stored at the warehouse for free for 3 months, after 3 months of storage they will be recycled. The corresponding paragraph will be added to our Terms of Service (http://ru.litemf.com/en/terms-of-service). The first recycling process is going to be on the 7th of March, 2016. Please, form new outgoing packages with all the goods in stock that you want to be sent. We apologize for any inconvenience and hope for your understanding. Sincerely, Customer Support Team.

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  • 28 October 2015
    Updates in our system considering the parcels contents checking

    Dear LiteMF clients, we draw your attention to the updates in our system - we have a new requirement for all incoming packages: they have to contain a printed invoice. We will compare the contents of every incoming package with its invoice. This process was set up in a little bit different way earlier and this new system will help us to speed up the checking-in and packing processes. We understand that it may cause some inconvenience therefore we ask you to remind your sellers to include a printed invoice in your package. If we do not find an invoice in a package we will ask you to provide us with an electronic form of it. Thank you for understanding. We hope that our cooperation will be more and more productive. Sincerely, LiteMF team

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  • 23 June 2015
    Additional photo ordering is available again

    Dear LiteMF users, you can now order additional photos for your incoming packages in your account. Sincerely, LiteMF team

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  • 11 June 2015
    June, 12 is a national holiday in Russia

    LiteMF customer support will not be available on the 12th of June due to the national holiday in Russia. Sorry for any inconveniences. Sincerely, LiteMF team

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  • 2 April 2015
    Our new warehouse address. Please change your shipping address in your eBay and web stores accounts

    Attention! We are moving to the new warehouse which is situated in Nashua, NH. The parcels shipped to Merrimack will be received there and then forwarded to the new address in the next 3 weeks. The parcels that are already there will soon be shipped to Nashua. The full address of the new warehouse is now dispayed in your account ("Warehouse address" section). Please change your US shipping address in your eBay and web stores accounts. Sincerely, LiteMF team

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  • 16 March 2015
    Parcels returned to our warehouse after being sent

    Attention! If the parcel sent via USPS is returned to our warehouse for the reason it has been rejected (or it turns out that it contains prohibited items), we will not be able to get any refund from USPS (and to recover shipping costs you've paid). Their reply considering this issue was as following: "There is no compensation for postage refund on packages that are returned because they were non/mailable". Please make sure you are going to send a non-prohibited item before placing an order in a web-store. Thanks for understanding. Sincerely, LiteMF team.

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