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How We Work
Purchasing on your own (Mail Forwarding)
What limitations are there when using a personal address abroad?
What items are prohibited to be shipped internationally?
What is the maximum possible weight I can ship?
What happens if the weight of my package exceeds maximum possible weight for all delivery methods?
Will any duty be imposed on my package?
What is a commercial batch?
How do I enter the delivery address in an online shop correctly?
How can I to add an shipping address on eBay?
What are billing and shipping addresses?
Some sellers require the shipping address to match the billing address. What do I do?
What phone number do I enter when ordering from an online shop?
The shop doesn’t ship orders to my address – what do I do?
Can I pay for my purchases with the bank card of my country?
The online shop doesn’t accept my bank card – what do I do?
Can I pay for my purchase with someone else’s card?
Can I pay by gift cards or crypto currency?
Why did the shop cancel my order?
What do I do if the order was cancelled but the money was charged?
When will the money for the canceled order be returned to the card?
The shop changed my zip code, will the package be delivered?
I don’t understand how to make a purchase – can you buy some items for me?
How to place an order?
What shops do you work with?
Can you buy an item in the shop that doesn’t ship to forwarders?
Do you take part in auctions? Is it possible to buy an auction item from eBay?
I received a question about the paid item from Support service, what do I do?
The item has already been paid for, can I cancel the order?
What happens if the seller doesn’t send the item or it gets lost on the way to LiteMF warehouse?
How quickly do you buy the paid item?
How long does it take to deliver the bought item to your warehouse?
How fast do you deliver the package?
Are there any limitations on the cost of bought items?
What fee do you charge for buying?
How much is the delivery to the destination country?
Will you notify me if the price of the paid item increases by the time of buying?
Can I consolidate the bought items into one package?
Can you check my order?
What kinds of return are there?
How much does it cost to return the items?
How do I return the items?